Privacy Policy
Last updated: 1 Oct 2025
BuilderFax (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.builderfax.com, use our mobile application (the “BuilderFax app”), and related services.
About BuilderFax
BuilderFax is a credential management platform and free mobile app designed specifically for construction craftspeople. Our app helps you easily capture, store, and securely share your certifications, licenses, union cards, and training records, all in one place, to support your career growth and job readiness.
Information We Collect
We collect the following types of information:
Information you provide directly: When you create an account, input credentials, manage your profile, or contact us, including your name, email, phone number, certifications, licenses, union card information, and other relevant data.
Information collected automatically: When you use our website or app, we collect usage information such as IP address, device type, operating system, app usage details, crash reports, and cookies or similar technologies.
Location Information: With your permission, we may collect location data through the mobile app to provide enhanced services.
How We Use Your Information
We use your information to:
Provide, operate, and improve the BuilderFax app and website services.
Store, and enable secure sharing of your credentials.
Send alerts, such as automatic renewal reminders, to keep you job-ready.
Communicate important account and service information.
Enhance user experience and develop new features based on app usage.
Ensure security and prevent fraud or misuse.
Comply with legal requirements and protect our rights.
Sharing of Information
We do not sell your personal information. We share information only with trusted third-party service providers who assist us in operating the platform, and always under confidentiality obligations.
We may disclose information if required by law or to protect the safety, rights, or property of BuilderFax or its users.
Data Security
We employ industry-standard security measures to protect your data across our website and mobile app platforms. However, no online or mobile transmission method is completely secure, and you use the BuilderFax app and website at your own risk.
Your Rights and Choices
You can access, update, or delete your profile data through the BuilderFax app or website. You may also manage your communication preferences or opt-out of certain processing activities where applicable.
Device settings allow you to control permissions such as location sharing. For cookies, you can configure your browser settings accordingly.
Children’s Privacy
BuilderFax services are not intended for children under 13 years old. We do not knowingly collect personal information from children under this age.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you by posting the updated version on our website and updating the effective date.
Contact Us
For any questions or concerns about privacy or data protection, please contact us at builderfaxsupport@lumberfi.com.
